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Privacy Policy

At MediaAurora, we respect and protect your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our website and AI assistant services.

1. Information We Collect

  • Personal information you provide (name, email, WhatsApp number, business name).

  • Messages and interactions sent through our AI assistants (for service delivery only).

  • Technical information (browser type, device, IP address).

2. How We Use Information

  • To provide AI assistant and booking services.

  • To respond to your inquiries.

  • To improve our services and user experience.

  • To send important updates or service-related notifications.

3. Sharing of Information

  • We do not sell, rent, or trade personal information.

  • We may share data with service providers (e.g., hosting, messaging API providers like WhatsApp/Respond.io, Voiceflow, Microsoft) strictly for service delivery.

  • We may disclose information if required by law.

4. Data Security

  • We use encryption and secure storage to protect your information.

  • Access to personal data is restricted to authorized team members only.

5. Your Rights

  • You may request access, correction, or deletion of your personal information.

  • You may unsubscribe from any marketing communications.

6. Contact
If you have questions about this Privacy Policy

 

contact us
 

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